At gojackpo, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your information as a player on our platform.
This policy applies to all users of gojackpo.vip, including registered players and visitors browsing the Platform from anywhere in the Philippines.
All data transmitted between your device and gojackpo is protected by industry-standard 256-bit SSL encryption at all times.
gojackpo does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Ever.
Our data practices comply with the Republic Act No. 10173 (Data Privacy Act of 2012) and applicable Philippine regulations.
You have the right to access, correct, and request deletion of your personal data held by gojackpo at any time.
We use cookies only to improve your experience and for analytics. You can manage your cookie preferences at any time.
Our support team is available 24/7 to handle any privacy-related inquiries, data access requests, or deletion requests.
gojackpo ("we," "us," or "our") operates the online gaming platform accessible at gojackpo.vip (the "Platform"). We are committed to protecting the privacy and personal data of all individuals who interact with our Platform, including registered players, prospective players, and visitors.
This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of personal data in connection with your use of the gojackpo Platform. It has been prepared in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations.
By registering an account on gojackpo, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Privacy Policy, you should discontinue use of the Platform immediately.
Scope: This Privacy Policy applies to all personal data collected through gojackpo.vip, our mobile-optimised web interface, customer support channels, and any other touchpoints through which you interact with gojackpo.
gojackpo collects only the personal data that is necessary for the purposes described in this Privacy Policy. The categories of personal data we collect include:
Minimum Necessary: gojackpo applies the principle of data minimisation. We collect only the personal data that is strictly necessary for the purposes outlined in this Privacy Policy. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or religious beliefs.
gojackpo collects personal data through the following means:
| Collection Method | Examples |
|---|---|
| Direct submission | Registration form, KYC document upload, deposit/withdrawal requests, support inquiries |
| Automated collection | Cookies, server logs, device fingerprinting, session tracking during Platform use |
| Third-party providers | Identity verification services, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud detection services |
| Publicly available sources | Sanctions lists, politically exposed persons (PEP) databases, regulatory watchlists |
gojackpo uses your personal data for the following purposes:
Marketing opt-out: You may withdraw your consent to receive marketing communications from gojackpo at any time by contacting our support team or updating your notification preferences in your account settings.
Under the Data Privacy Act of 2012 (Republic Act No. 10173), gojackpo processes your personal data on the following legal bases:
gojackpo does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
We engage trusted third-party service providers to assist in operating the Platform, including identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud detection services, cloud hosting providers, and customer support platforms. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.
gojackpo may disclose your personal data to Philippine regulatory authorities, law enforcement agencies, or courts where required by law, court order, or regulatory directive. This includes disclosures required under anti-money laundering regulations and gaming regulations.
In the event of a merger, acquisition, or sale of all or part of gojackpo's business, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to the transfer taking effect.
gojackpo may share your personal data with other third parties where you have provided your explicit consent to such sharing.
No Sale of Data: gojackpo will never sell your personal data to any third party for commercial gain. This is an absolute commitment.
gojackpo retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account & identity data | Duration of account plus 5 years after closure |
| KYC verification documents | Duration of account plus 5 years after closure (AML requirement) |
| Transaction records | Minimum 5 years from the date of each transaction |
| Customer support records | 3 years from the date of the last interaction |
| Technical & usage logs | 13 months from collection |
| Marketing consent records | Until consent is withdrawn, plus 1 year |
Upon expiry of the applicable retention period, gojackpo will securely delete or anonymise your personal data in accordance with our internal data disposal procedures.
gojackpo implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Your role in security: You also play an important part in keeping your account secure. Use a strong, unique password for your gojackpo account, never share your login credentials, and contact our support team immediately if you suspect any unauthorised access to your account.
gojackpo uses cookies and similar tracking technologies to enhance your experience on the Platform, analyse usage patterns, and support security functions. The types of cookies we use are described below:
These cookies are essential for the Platform to function correctly. They enable core features such as session management, login authentication, and security checks. These cookies cannot be disabled without significantly impairing your ability to use the Platform.
We use analytics cookies to understand how players interact with the gojackpo Platform — for example, which pages are visited most frequently and where players encounter difficulties. This data is used in aggregate and anonymised form to improve the Platform. You may opt out of analytics cookies through your account settings or browser preferences.
Functional cookies remember your preferences — such as your preferred language, display settings, and recently played games — to provide a more personalised experience on gojackpo.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the gojackpo Platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.
Note: gojackpo does not use cookies to serve third-party advertising or to track your activity on websites outside of gojackpo.vip.
Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights with respect to your personal data held by gojackpo:
To exercise any of the above rights, please contact our support team via live chat or email at support at gojackpo.vip. We will respond to all data rights requests within thirty (30) calendar days of receipt.
Identity verification: For the protection of all players, gojackpo may require you to verify your identity before processing a data access or deletion request. This ensures that personal data is not disclosed to or deleted at the request of an unauthorised third party.
The gojackpo Platform is strictly intended for persons aged 21 years and above. gojackpo does not knowingly collect personal data from individuals under the age of 21.
If gojackpo becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. Any deposits made by an underage player will be returned, and any winnings will be forfeited.
If you are a parent or guardian and believe that your child has registered on gojackpo, please contact our support team immediately so that we can investigate and take appropriate action.
Age Verification: gojackpo conducts mandatory age verification for all new registrations. Players who cannot provide satisfactory proof of age will not be permitted to deposit or play for real money on the Platform.
The gojackpo Platform may contain links to third-party websites or services, such as payment provider portals (GCash, PayMaya, BPI, BDO, Metrobank). These third-party sites operate under their own privacy policies, which are independent of this Privacy Policy.
gojackpo is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policy of any third-party site you visit before providing your personal data to that site.
gojackpo reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform features. The date of the most recent revision is displayed at the top of this page.
Where changes are material, gojackpo will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how gojackpo protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by gojackpo, please contact our Data Privacy team through the following channels:
For complaints that cannot be resolved directly with gojackpo, you may contact the National Privacy Commission (NPC) of the Philippines at privacy.gov.ph.
Data Protection Officer: gojackpo has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012. All data-related inquiries are handled by the DPO's office and will be responded to within the statutory timeframe.
Your data is safe with us. Join thousands of Filipino players who trust gojackpo for a secure, fair, and exciting gaming experience — all in PHP.
21+ Must be 21 or older to play. Please gamble responsibly.
Your Privacy is Our Priority. gojackpo is committed to full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173). We never sell your data, and we give you full control over your personal information. For more details on how we keep your gaming safe, visit our Responsible Gaming page or review our Terms & Conditions.